BCS Foundation Certificate in Business Change Practice Exam 2026 - Free Business Change Practice Questions and Study Guide

The correct answer, indicating which option is not a component of the SARAH acronym, is indeed related to the concept of managing change. The SARAH model represents the typical emotional journey individuals may experience when faced with change: Shock, Anger, Resistance, Acceptance, and Healing.

In this context, 'Refreezing' is not part of the SARAH acronym. Instead, it refers to a concept from Kurt Lewin's change management model, where 'refreezing' denotes the final stage of the change process, aimed at stabilizing the organization or individual at a new state after the change has been implemented.

Understanding the components of the SARAH acronym is essential as it helps to map out the emotional responses people experience during transitions. Recognizing that 'Refreezing' falls outside this specific acronym helps clarify its association with a broader change management framework, distinguishing between individual emotional responses and organizational change processes.